Terms and Conditions
Festive menus are fixed-price set menus offering 2 and 3-course options. Festive menus are available at all Chestnut pubs and Big Houses from 24th November to 23rd December 2025. For this menu a £10 per person fee and a pre-order will be required. The deposit and pre-order will be required (a minimum of) 10 days before the reservation date. A deposit will be required at point of booking when selecting the Festive Menu. Guests will be notified by email or phone call for pre-orders. Guests can manage their bookings and deposits in the booking portal. Deposits are non-refundable if cancellation is made within 10 days of the reservation date. ​
Reservations for Christmas Day lunch are now available to book over the phone or online. Full payment is required at the point of booking and is non-refundable. Prices vary between each pub and the Big House.
Christmas Stay packages are available for two and three-night stays, subject to availability. These packages are based on two guests sharing one room. Check-in for the two-night package is the 24th of December, for the three-night package check-in is either the 23rd or 24th of December. We have no checkouts available on Christmas Day if you choose this package. This package includes Christmas Day lunch, a Christmas night hamper (or grazing supper at our Big House hotels), and breakfast each morning. When booked on the three-night package, food allocation for the second and third night is £30 per guest (£35 at The Packhorse, The Old Bridge, The Maltings). The dinner allocations exclude drinks. Prices vary between package, room type and Chestnut pub or Big House. Full payment is required at the point of booking and is non-refundable. Pre-orders for Christmas Day lunch choices will be required in advance. There is a £25 per dog charge, per stay when a dog guest(s) stays overnight. We provide one bed, one bowl and a snack.
New Year's Eve packages are available for one and two-night stays, subject to availability. These packages are based on two guests sharing one room. Check-in for the two-night package is on the 30th of December, and for the one-night package, check-in is on the 31st of December. This package includes dinner on New Year's Eve with either an allocation per guest or a set menu depending on the pub or Big House of choice. Where there is a set menu on New Year's Eve, this is the only menu available. Also included is breakfast each morning. Food allocation for the second night when booked on the two-night package, is £30 per guest (£35 at The Packhorse Inn, The Old Bridge, The Maltings). The dinner allocations exclude drinks. Prices vary between room type and Chestnut Pub and Big House. Full payment is required at the point of booking and is non-refundable. There is a £25 per dog charge, per stay when a dog guest(s) stays overnight. We provide one bed, one bowl, and a snack.


